Online WAPDA Electricity Bill Checking Using PITC

In today’s digital age, technology is reshaping how essential services are delivered and accessed. One of the major public sector organizations in Pakistan, WAPDA (Water and Power Development Authority), is embracing digital transformation through PITC (Power Information Technology Company). This has enabled millions of electricity consumers to conveniently access important services online—such as bill checking, online payments, registering complaints, and applying for new connections—without having to visit physical offices.

Let’s explore how WAPDA’s digital facilities are making life easier for electricity consumers across different regions of Pakistan.

Importance of Use of Technology

Technology plays a vital role in improving service delivery, reducing manual work, and increasing accessibility. In the context of utilities like electricity, digital platforms help ensure timely access to information, reduce long queues, and minimize errors in data entry. With smartphones and internet availability in even remote areas, people can now access their electricity bill details, lodge complaints, and make payments within minutes.

For a country like Pakistan with a rapidly growing population and urban sprawl, such technological advancements ensure better governance, transparency, and consumer satisfaction.

WAPDA’s Online Facilities

Recognizing the need for accessible services, WAPDA, through PITC, has introduced several online facilities for consumers:

• Online Bill Checking – Consumers can view or download their monthly electricity bill via official portals.
  
• Online Bill Payment – Integrated with mobile banking, e-wallets, and other digital platforms for ease of payment.
  
• Online New Connection Requests – Users can now apply for new electricity connections without visiting the office.
  
• Online Complaint System – Submit and track electricity-related complaints directly through a website or mobile app.
  

These services not only save time but also bring transparency and efficiency into the system.

How to Check FESCO Bill Online Using fescobilling.pk

FESCO (Faisalabad Electric Supply Company) serves regions including Faisalabad, Jhang, Chiniot, Toba Tek Singh, and others.

Steps to Check FESCO Bill:

1. Visit https://fescobilling.pk/
   
2. Enter your 14-digit Reference Number or Customer ID found on any previous FESCO bill.
   
3. Click on the “Check Bill” button.
   
4. Your latest bill will be displayed on the screen with an option to download or print.
   

This platform is updated regularly to ensure consumers can access the latest billing information promptly.

How to Check PESCO Bill Online Using pescobilling.pk

PESCO (Peshawar Electric Supply Company) covers Khyber Pakhtunkhwa and adjoining tribal areas.

Steps to Check PESCO Bill:

1. Visit https://pescobilling.pk.
   
2. Input your 14-digit Reference Number in the search field.
   
3. Click on the “View Bill” button.
   
4. You’ll see your current bill on screen and can save or print it for record.
   

The platform is designed to be mobile-friendly for users in rural and urban areas alike.

How to Check MEPCO Bill Online Using mepcobillchecking.pk

MEPCO (Multan Electric Power Company) supplies electricity to South Punjab, including Multan, Bahawalpur, Rahim Yar Khan, and Dera Ghazi Khan.

Steps to Check MEPCO Bill:

1. Visit https://mepcobillchecking.pk.
   
2. Enter your 14-digit Reference Number.
   
3. Click on “Check Bill”.
   
4. Your latest bill will appear, ready for viewing, download, or printing.
   

This service is especially helpful during load-shedding or if the physical bill doesn’t arrive in time.

Online Bill Payment Options

To facilitate consumers further, WAPDA’s billing system supports multiple online payment channels:

• Mobile Banking Apps – Almost all local banks now allow bill payment via apps.
  
• E-Wallets – JazzCash, Easypaisa, and UPaisa provide bill payment options.
  
• ATM Machines – Consumers can pay bills through ATM transactions.
  
• Internet Banking – Secure and quick option using your bank’s online portal.
  
• Retail Shops – Payment through agents with POS devices linked to bill networks.
  

These options make it easier to avoid late payments and potential disconnections.

New Connection Process

WAPDA has simplified the process for applying for new electricity connections through the Electricity New Connection (ENC) system.

Steps to Apply for a New Connection:

1. Visit http://enc.com.pk – PITC’s official new connection portal.
   
2. Choose your distribution company (FESCO, PESCO, MEPCO, etc.).
   
3. Fill out the application form with required details.
   
4. Upload scanned documents (CNIC, ownership proof, etc.).
   
5. Submit your application and track its status online.
   

This process eliminates the need for multiple in-person visits and allows you to check your application progress in real-time.

Online Complaint Registration and Tracking

Consumers facing electricity-related issues can now file complaints through online portals, ensuring better accountability and faster response times.

Steps to Register a Complaint:

1. Visit the official website of your electricity provider (e.g., FESCO, PESCO, MEPCO).
   
2. Navigate to the “Complaints” section.
   
3. Fill out the complaint form with details (e.g., faulty meter, load shedding, billing issue).
   
4. Submit the complaint and note down the tracking number.
   

You can revisit the same portal to track your complaint status using the reference number provided. Some companies also offer mobile apps for lodging and tracking complaints on the go.

Conclusion

Thanks to PITC and the digital transformation efforts of WAPDA, consumers across Pakistan now have reliable, fast, and convenient access to electricity services. From checking bills and making payments to registering complaints and applying for new connections, all major processes have been streamlined and made accessible online.

These innovations not only improve the quality of customer service but also reflect the growing role of technology in governance. Whether you’re a resident of Faisalabad, Peshawar, or Multan, accessing electricity services is now just a few clicks away.