Online WAPDA Electricity Bill Checking Using PITC – A Complete Guide for Consumers in Pakistan

In Pakistan, WAPDA (Water and Power Development Authority), through its IT arm PITC (Power Information Technology Company), has made major strides toward digitization. From bill checking to applying for new connections, everything is now possible online. This guide walks you through the importance of technology in utility services and explains how to use WAPDA’s online platforms to manage your electricity needs efficiently.

1. Importance of Using Technology in Utility Services

Technology has transformed how we interact with essential services. In the past, checking electricity bills or filing a complaint involved standing in long queues or making multiple trips to utility offices. Today, with digital tools and online platforms, services are just a few clicks away.

Key benefits of using technology in utility services:

• Time-saving: No need to visit offices.
  
• Convenience: Access services from home, 24/7.
  
• Transparency: Real-time information and digital records.
  
• Efficiency: Faster complaint resolution and tracking.
  
• Environment-friendly: Reduces paper-based billing.
  

WAPDA’s move to digitize its services through PITC has improved accessibility and customer satisfaction across the country.

2. WAPDA’s Online Services via PITC – A Technology-Driven Approach

PITC has helped WAPDA introduce a range of digital services for electricity consumers under various Distribution Companies (DISCOs), including MEPCO, LESCO, GEPCO, FESCO, and others.

Here are the major online services now available:

➤ Online Electricity Bill Checking

Consumers can check and download their monthly electricity bills by entering their 14-digit reference number on official platforms.

➤ Online Bill Payment

WAPDA supports multiple digital channels including mobile banking, wallet apps (JazzCash, Easypaisa), and online banking.

➤ Online New Electricity Connection (ENC)

Now you can apply for a new electricity connection from your computer or mobile device by submitting documents and forms online.

➤ Online Complaint Registration and Tracking

If you face power issues, incorrect billing, or service delays, you can lodge a complaint online and track its status in real time.

3. How to Check MEPCO Bill Online Using CheckMEPCOBill.pk

MEPCO (Multan Electric Power Company) serves consumers across South Punjab. The easiest way to check your MEPCO electricity bill is via the independent, PITC-based portal CheckMEPCOBill.pk.

📝 Steps to Check MEPCO Bill:

1. Go to: https://checkmepcobill.pk
2. Find your 14-digit reference number (mentioned on any old MEPCO bill).
   
3. Enter the number into the input box.
   
4. Click “Check Bill”.
   
5. Your current bill will appear on the screen with:
   
   • Bill amount
     
   • Due date
     
   • Complete bill breakdown
     
   • Option to download or print
     

This platform is mobile-friendly and does not require any registration or login.

4. How to Check LESCO Bill Online Using LescoBilling.pk

LESCO (Lahore Electric Supply Company) provides electricity to Lahore and surrounding areas. To check your LESCO bill easily, use LescoBilling.pk, a consumer-focused portal that offers a hassle-free experience.

📝 Steps to Check LESCO Bill:

1. Visit: https://lescobilling.pk
2. Locate your 14-digit reference number (printed on any past bill).
   
3. Enter the number in the search bar.
   
4. Press “Check Bill”.
   
5. The system will show:
   
   • Bill for the current month
     
   • Due date and payable amount
     
   • Complete itemized charges
     
   • Download or print option
     

LescoBilling.pk ensures a smooth and quick experience for all users.

5. Online Bill Payment Options – How to Pay Electricity Bills Digitally

After checking your bill online, you can pay it instantly using various payment options. WAPDA supports integration with several financial and payment platforms.

💳 Online Bill Payment Methods:

• Mobile Banking Apps (e.g., HBL, UBL, Meezan, Allied Bank)
  
• Internet Banking Portals of all major banks
  
• E-Wallets:
  
  • JazzCash
    
  • Easypaisa
    
• ATMs that support utility bill payments
  
• Retail Shops (linked with mobile wallet agents)
  
• E-Commerce platforms like Daraz also offer utility bill payments
  

💡 Tip: Always save the digital receipt after payment for record-keeping.

6. How to Apply for a New Electricity Connection Online

WAPDA has digitized the process of applying for a new electricity connection under the ENC (Electricity New Connection) portal, developed by PITC.

🔌 Steps to Apply for a New Connection:

1. Go to: http://enc.com.pk
   
2. Select your distribution company (MEPCO, LESCO, etc.).
   
3. Fill in the online application form with:
   
   • Applicant’s CNIC
     
   • Contact number
     
   • Property ownership documents
     
   • Load requirement details
     
4. Upload the required documents (PDF or image format).
   
5. Submit the application.
   
6. You will receive a tracking number to monitor application status.
   

The respective DISCO will then conduct a site visit, verify documents, and process the connection.

7. How to Register and Track Complaints Online

Have a power outage or billing issue? WAPDA now allows users to lodge complaints digitally and track their progress online.

🛠️ Complaint Registration Process:

1. Visit your DISCO’s complaint portal (e.g., MEPCO, LESCO) or:
   
   • National portal: https://ccms.pitc.com.pk
     
2. Click on “Register Complaint”.
   
3. Enter details:
   
   • Name
     
   • CNIC or reference number
     
   • Nature of complaint (billing, meter, no electricity, etc.)
     
4. Submit the complaint and get a Complaint ID.
   

🔍 Complaint Tracking:

• Enter your Complaint ID on the same portal.
  
• You’ll see real-time updates on your complaint status.
  
• Option to escalate if not resolved in time.
  

This system has improved the transparency and accountability of customer support services across DISCOs.

Conclusion

The digital transformation of electricity services in Pakistan through PITC and WAPDA has made life easier for millions of consumers. From checking bills on platforms like CheckMEPCOBill.pk and LescoBilling.pk to registering complaints, applying for new connections, and paying bills online—everything is now fast, secure, and convenient.

By embracing these online services, consumers save time, avoid physical hassle, and stay informed about their electricity usage. As WAPDA continues to enhance its digital infrastructure, we can expect even more seamless experiences in the future.